LifeLogix Support

Eat well, drink enough, move more — every day.

Need help, found a bug, or want to request a feature? Email us and we usually reply within 2 business days.

lifelogix.support@gmail.com

Frequently asked questions

How does the AI meal scan work?

Take a photo of your meal and LifeLogix estimates the calories and macros. Estimates are approximate — you can always edit the numbers or enter a meal manually, which is free and unlimited.

How many free scans do I get?

Free accounts get 3 AI scans per day. You can watch an optional rewarded ad for one extra scan (up to 3 extra scans per day), or subscribe to Prime for unlimited scans, unlimited recipe favourites and an ad-free experience.

How do I manage or cancel my subscription?

Subscriptions are handled by the App Store. On your iPhone: Settings → [your name] → Subscriptions → LifeLogix. Cancelling stops the next renewal; Prime stays active until the end of the paid period.

My steps are not showing

LifeLogix reads step count from Apple Health (read-only — we never write to Health). Open the app, go to the Steps card or the Mine tab and tap Connect. To review permissions: Health app → profile picture → Apps → LifeLogix.

How do I delete my account and data?

In the app: Settings → Delete Account. This permanently erases your meals, water, weight and goals. You can also email us and we will delete your data for you.

Where do the recipes come from?

Recipes are fetched from publicly available sources and shown for personal, non-commercial use. If you own content that appears in the app and would like it removed, email us and we will remove it promptly.


Hỗ trợ (Tiếng Việt)

Bạn cần trợ giúp, gặp lỗi hoặc muốn góp ý tính năng? Hãy gửi email cho chúng tôi — thường phản hồi trong 2 ngày làm việc.

lifelogix.support@gmail.com


サポート(日本語)

ご不明な点、不具合のご報告、機能のご要望はメールでお問い合わせください。通常2営業日以内に返信いたします。

lifelogix.support@gmail.com